Setup Viber as Channel
Setup a Channel
- First, create a widget, then edit the widget
- Click on add channel to add the support assistant of your choice.
- Search & Select the channel of your choice from the channels popup
Channel Title: Set the proper Channel Title. Default it's taken, Viber. This Title is descriptive text for visitors.
Input your Viber phone number
On click open channel onfeature of Widget Options, You can open your channel in a new tab, or current tab, or a new window. Default it's taken, New Tab
Hide after office hoursfeature of Widget Options, You can organize your office time by enabling the Hide after office hours option. You have to upgrade to pro to use the feature.
Channel show onfeature of Widget Options, you can now afford to hide or show channels on mobile and desktops as of your choice.
Now save the channel by clicking the
Savebutton. Then you will see a successful channel-created message.