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Setup Tawk as Channel

Setup a Channel

  1. First, create a widget, then edit the widget
  2. Click on add channel to add the support assistant of your choice.
  3. Search & Select the channel of your choice from the channels popup
  1. Channel Title: Set the proper Channel Title. Default it's taken, WeChat. This Title is descriptive text for visitors.

  2. Make Sure to add the script to your website.

  3. With this Hide after office hours feature of Widget Options, You can organize your office time by enabling the Hide after office hours option. You have to upgrade to pro to use the feature.

  4. With this Channel show on feature of Widget Options, you can now afford to hide or show channels on mobile and desktops as of your choice.


In the widget settings (login online in the admin panel), please make sure that On Click Behaviour is set to Maximize.

  1. Now save the channel by clicking the Save button. Then you will see a successful channel-created message.

If you have issues with overlapping Bit Assist, check if you installed the latest embed code of